Customer Service Standards
The basics of customer service never change. Great organizations provide important services in friendly, comfortable environments. They are technically sound and they deliver their service at an equitable rate with ethics and integrity steering every decision. Good people are the heart of all such organizations. They are poised to listen, anticipating your needs and exceeding your expectations.
Midtown Chiropractic and Acupuncture is this type of organization. We work hard to make sure you have a good experience at Midtown. That’s just the beginning! To discover what makes us exceptional please read on!
Our Environment
Upon entering Midtown Chiropractic and Acupuncture you will feel the sense of place associated with Feng Shui design. Every element of the office has been created to support you and your healing experience while you enjoy our quality services.
Our Services
At Midtown, our expertise draws from the time-tested, drugless healing traditions; chiropractic (ancient name is Tui Na), acupuncture and nutrition. These modalities are supported by new technologies for keeping you pain-free and vibrantly alive. Like most patients your first visit may be to seek pain relief. We are usually successful in relieving pain as our patients will tell you. However, because of the link between the spine and the nervous system, your benefits under care at Midtown Chiropractic and Acupuncture will be greater than just pain relief.
New technology, the Litecure LCT 1000, can greatly accelerate your healing process. This amazing tool is great for resolving difficult conditions associated with inflammation. Examples of things that respond include; arthritis, plantar fasciitis, tinnitus, TMD, sinusitis, bursitis and headache. You will learn why almost every sports team and many dance troupes use Class IV laser therapy to shorten recovery time so they can get back on their game quicker. Visit Litecure.com or find us on youtube.com to hear Dr. Hightower discuss how laser therapy can help you feel better and heal better.
Our Staff
Your first impressions will be of our staff; they are friendly, kind and responsive. The basics of good customer service never change. Our front and back office teams work hard to assure that your experience is pleasant and punctual. Your time is important, so great customer service demands you will rarely be kept waiting at Midtown Chiropractic and Acupuncture.
Our physicians at Midtown Chiropractic and Acupuncturehave several things in common which help make your experience with us extraordinary. Talented, compassionate healers, they are well-versed in the problems and pathologies of the spine and musculo-skeletal system. The also all operate by the golden rule, treating you with compassion and respect as you heal.
The exciting part and an offer to get you started
The forefront of natural medicine, the key that unites both old and new, east and west, lies in balancing and enhancing the flow of vital energy. The simple fact is that we are mostly electric energy. When we are well and thriving our biologic energy is balanced and abundant. As we age or fall ill our vital energy decreases, immunity declines and suffering may result. At Midtown Chiropractic and Acupuncture we use the tools of modern science to balance your Chi, or bio-electric energy, to help you age gracefully with your mental and physical capacity enhanced and maximized. In almost every case you will experience this as decreased pain but the results are much greater; you will be healthier overall and you will suffer less degeneration as you age.
Awesome changes are taking place in how our society approaches health and healing. Our understanding of what it means to take good care of ourselves is being redefined and average lifespan is increasing. So the question we need to ask ourselves is “Am I doing the things I need to do to feel better, move better and take care of myself in the long run?” In the end we are all the stewards of our own health. The job of the physician is to support you in making informed decisions to keep your body in the best possible physical condition. The physician must be honest and direct in explaining how your progress will unfold and how far you are likely to recover from your ailments as you regain your lost vitality. At Midtown Chiropractic and Acupuncture we will do our best to help you meet your health goals.
Call our Midtown Raleigh chiropractic office today!
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